travel advisors save you time and money

The trip was un fait accompli. The client had already booked her family's tickets, round-trip flights to Rome. She emailed a description of the itinerary she wanted to plan, the hotels where they wanted to stay, and the tours they wanted to take. But the email began with a logistical detail she wanted help with.

We arrive FCO 7/7 at 10:35am. We would like to go straight to Venice (train-shortest time and first class)

Before I go any further, have you noticed the big "OOPS" in this request?

Providing a second pair of eyes to look over an itinerary is an invaluable service. The client had messed up big time by booking round trip flights to Rome. She planned to begin her family vacation by taking the train to Venice. Assume the best case scenario... their flight arrives on time and they make it through immigration and customs in an hour. They hop on an 11:40 a.m. train, change to another train in Rome, and arrive in Venice at 4:40 p.m. Best case scenario is 5 hours on a train after 8 hours on a jet, the first day of their vacation essentially wasted.

Now consider the worst case scenario. They've bought the least expensive (non-flexible) train tickets because that's our instinct when we purchase things on the internet. Their flight arrives late, or Italian immigration is not especially efficient, or their bags don't appear on the carousel, or they have trouble finding the train station ... and they miss their train to Venice. If this happens, they're screwed. The hundreds of dollars they've spent on First Class train tickets have gone down the drain.

Any good travel advisor obsesses over logistics. If you want to book your own air, that's absolutely fine with me. But do you know the difference between round-trip and open-jaw itineraries? Do you know how to search for "Multi-City" instead of "Round Trip" flights? If you don't, do yourself a favor and call your travel advisor before you buy your tickets.

And the coup de grâce? A savvy travel advisor could likely have saved hundreds or thousands of dollars on her Delta tickets by booking bulk fares through Delta Vacations.

But everyone loves a happy ending, and this story has one. I advised her to call Delta and change their outbound flight from Rome to Venice. She was able to make the switch, for exactly the same fare ... so instead of searching in the fog of jet lag for the train station in the Rome Airport, someone from A&K will meet them at baggage claim in Venice, porter their luggage, and escort them straight to the private water taxi that will be waiting for them.

copyright (c) 2021 by Ourisman Travel LLC.  All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member.

how to plan a romantic honeymoon

So you're engaged, and now you're planning a romantic honeymoon to begin your married life together. You may find that planning this trip is very stressful because there are too many choices! Do you want to take a cruise or spend a romantic honeymoon at a beach resort in a tropical paradise?

Where do you want to go? The world offers so many honeymoon destinations: Hawaii. Capri. Costa Rica. Tahiti and Bora Bora. Fiji. The Maldives. Mexico. Jamaica or the Caribbean. Do you want an all inclusive vacation? Do you want a totally flexible package?

This is perhaps the one time in your life when all these choices are not welcome. You're in the midst of countless decisions about your wedding, and you're getting frustrated by them. You are discovering that the two of you may have different decision-making styles, different priorities, even different expectations. You've had to deal with disagreements and conflict around your wedding ... and now you have the trip of a lifetime to plan. Both of you want it to be the most wonderful, romantic honeymoon ever, but you can't agree on anything. What's a happily engaged couple to do?

Here are some tips on how to plan a romantic honeymoon and keep your love intact!

1. Keep it simple. You'll want to avoid frequent packing and unpacking. Who wants the hassles of traveling to a dozen destinations on your honeymoon? This is a time for you to be together and enjoy each other. Talk about this question: What do we like doing for fun? Brainstorm destinations that would be fun to visit. Come up with separate lists, then compare and see what you have in common.

2. Set a budget. If your vacation costs more than you can afford, the expenses will add to your stress, both during the trip and afterwards (when the credit card bills come in). You can have a romantic honeymoon that stays within your budget and enjoy your memories forever (and avoid the debt).

3. Ask for help. Planning any kind of travel can be complex; if it were simple, you wouldn't be reading this blog! A good travel consultant will listen to the dreams you have for your honeymoon, respect your budget, do all the research, and offer you a few choices that you can talk over together. Whatever you may pay as a consulting fee, you will reap many times that investment in mistakes avoided, real value found, and a bottom line that you can afford. And, most of all, you will have a romantic honeymoon that's been planned by an expert so that all you have to do ... is enjoy it!


copyright (c) 2007 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
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