Showing posts with label upgrade. Show all posts
Showing posts with label upgrade. Show all posts

1.17.2020

which rate would you book?



This is a true story, and the booking in question was in process when I started this blog. A client wanting to book a one-night stay in Beverly Hills asked for rates. I quoted the Virtuoso rate, $429. She came back to me and said she found an online rate of $364.

Which is the better value?

$364 is an Advance Purchase rate. You have to prepay in full, and after one day the reservation becomes non-refundable. You cannot even make changes. What do you get?
  • a room for the night
$429 is the Virtuoso rate. It's a flexible rate You just provide a credit card guarantee, and you can change or cancel anytime up to three days before arrival. What do you get?
  • a room for the night
  • daily breakfast for two
  • a $100 credit towards food and beverages
  • a room upgrade, if available

Which rate would you book? The better value is obviously the Virtuoso rate. Clearly the lowest price you find on the internet is not always the best value.


P.S. — they booked the Virtusoso rate!

copyright (c) 2020 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member. If you have comments on this column, or questions about booking travel, email me or visit my website.

10.28.2019

putting dollars back in your pocket




The logic of the internet compels shoppers to search, search, search for the absolutely lowest price they can find. The screenshot above shows the current nightly price for a 5-night stay in a lead-in room at a beachside resort at a Hilton-affiliated property. Many shoppers would probably think, "Wow... I should join Hilton Hhonors; it's free and I can save $24 a night!!!"

But booking this rate would be an expensive mistake. Sure, you'll save $24 per night ... but there's an even better value out there, Virtuoso! Even though the Virtuoso rate is equal to the regular rate of $616, here are three reasons reasons why it's the far better deal. At this particular hotel (the Waldorf Astoria in Los Cabos) ...
  • You'll receive two complimentary breakfast buffets daily.
  • You'll receive a one-time $150 Resort credit that you can use towards incidental expenses during your stay (like lunch, dinner, drinks, or spa treatments).
  • You'll be upgraded to a room with a better view if one is available at your check-in.

It's certainly a forgivable mistake. Most hotel shoppers don't know about Virtuoso, but now you do! If you're planning a stay at a luxury hotel, don't book on the hotel's website, and don't go to an OTA (an online travel agency such as expedia or hotels.com). Bookmark Virtuoso.com, and always start your hotel shopping there. You can book many Virtuoso hotels (but not all) right on the website and score those valuable amenities which put dollars back in your pocket. Some hotels don't have booking on the Virtuoso website, but just email your Virtuoso travel advisor who can quickly make the booking for you. Read this article to learn how you can make your own Virtuoso booking while we VIP your stay.

Knowing about Virtuoso can save you hundreds of dollars over the course of a typical hotel stay, money back in your pocket.

copyright (c) 2019 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member. If you have comments on this column, or questions about booking travel, email me or visit my website.

12.13.2018

when things go bump in the night...




Like the movement of a finely tuned clock, everything about the perfect hotel stay happens behind the scenes. Your booking goes smoothly. Your visit is VIP'ed. Hotel staff discuss your stay during the hotel's daily "morning meeting." Virtuoso amenities are explained at check-in. Hopefully you'll be surprised with an upgrade to a higher room category. Your room is ready when you arrive. Hotel staff greet you by name, and service requests are handled promptly. Your bed is comfortable, the pillow to your liking, and you wake up well rested after a great night's sleep... And, of course, the final bill is correct, with things like breakfasts, internet, and hotel credits properly reflected.

But sometimes there's a wrinkle. To err is human, said Alexander Pope. Everyone — even I — mkae mistkaes. And that's when a great hotel and its team shine. A recent hotel stay enjoyed by one of my clients is testimony to that.

Nothing about this booking was easy (through the fault of no one in particular). Starwood and Marriott, as you may know, have finally completed the massive integration of their reservations systems, and details remain to be perfected. For instance, Starwood's Luxury Privileges amenity program has a new rate code, but it's not yet active in my GDS, making it more time-consuming to book that rate. Marriott's call center had issues making a simple revision to that reservation. At check-out, the guest Folio showed charges for in-room internet, and the F&B credit hadn't been applied to a restaurant bill.

The good news is that the Marriott Luxury team was phenomenal. The national sales team got me to the right individual at the hotel who did a superb job in working through the hassles of booking and revising. The guest was never aware of any of this. He arrived at the hotel, checked in, and enjoyed his visit. And when I noticed a couple of mistakes on the Guest Folio that had been emailed to me, I emailed my colleague at the hotel. The bill was corrected and only then did I forward it to my client.

My client had the perfect stay — with never a hint of any of these issues — because so many people were working SOOOO hard behind the scenes to deliver on a great hotel experience. I want to express special thank you's to Marissa, Ly, and Travis.

copyright (c) 2018 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member. If you have comments on this column, or questions about booking travel, email me or visit my website.

8.15.2018

Silversea | three deals in one




Three deals in one on Silversea, a truly luxury, all-inclusive cruise line, for selected 2018 sailings.

Deal # 1 — Last Minute Savings Offer on an all-inclusive, all-suite Silversea luxury cruise. This includes:

  • one-category suite upgrade. If the upgrade is not available, you'll receive a $500 onboard credit instead.
  • an onboard credit of $1000 per suite — use for shore excursions, spa treatments, specialty restaurants, and more

Deal # 2 — 5% discount off the brochure prices for the Silversea Last Minute Savings offer

Deal # 3 — round-trip transfers for the next 5 cabins sold by Brownell travel advisors for 2018 cruises

A few selected cruises... 

6OCT (7 days) — Galapagos cruise, from $7,100 pp
26OCT (10 days) — Montreal to New York, from $4,000 pp
31OCT (10 days) — Fort Lauderdale to Barbados, from $4,200 pp
13NOV (11 days) — Hong Kong to Singapore, from $6,100 pp

Your exclusive Brownell 5% discount scores you an additional $400 to $710 off these fares (and free round-trip transfers for the next 5 cabins sold). Get in touch with us!

copyright (c) 2018 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member. If you have comments on this column, or questions about booking travel, email me or visit my website.

7.17.2018

a great value in a great Paris hotel

the Champs Élysées at dusk (c) 2018 by David Ourisman, all rights reserved

Are you looking for a great hotel in Paris but feeling discouraged by the room rates? Paris has perhaps the world's best collection of hotels, but the prices may be a bit more than you what you're looking to spend. I've got good news to share!

Park Hyatt Vendome boasts a great location. Just north of the Place Vendome, it's an easy walk both to shop haute couture boutiques or to explore the heart of Paris and all its attractions. Park Hyatt also happens to be offering a fabulous value.

Four nights for the price of three, for stays all summer long ... to September 8. And the value keeps getting better.
  • Upgrades, if available, confirmable within 24 hours of booking
  • Full breakfast daily for two guests
  • $100 hotel credit towards incidental expenses
  • Free parking!
For a random four night period in August, I saw an average rate of 533€ per night. This is less than half the price of other palace hotels in Paris. I did a site inspection of the Park Hyatt in April, and I was positively impressed with the contemporary comfort of its comfortable rooms.

VIP airport Meet & Greet — for stays of three nights or more in a Park Deluxe room and higher, Hyatt Privé guests will also receive a complimentary one-way private airport transfer with Meet and Greet service. You'll be met at the end of the jetway by a hostess with a Park Hyatt Paris Vendome sign, escorted with priority through immigration, and introduced to your driver!

Hyatt Privé offers great exclusive values like this to travelers in-the-know. Send us your dates and ask us what we can do for you.

copyright (c) 2018 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member. If you have comments on this column, or questions about booking travel, email me or visit my website.

7.24.2017

how to save hundreds of dollars on foreign travel

always choose the local currency — image from blog.wandr.me

Here are three tips to save big money on your next trip out of the country.

1. No-Forex. Make sure your credit card does not charge foreign exchange fees. Did you know that most credit cards tack on an extra 3% whenever you use your card outside the country? Fortunately, the solution is simple: get a No Forex credit card. While many no-forex cards come with annual fees (which may be worthwhile if you're collecting points, etc.), others are absolutely free — including some cards from Bank of America and Capital One.

2. Beware DCC (dynamic currency conversion). When paying your bill at a restaurant, hotel, or store, the credit card machine will often display a screen giving you the option to pay either in US dollars or the local currency. Always choose the local currency. Why? because Visa, MasterCharge, or Amex will always offer a much better exchange rate. If you choose to be charged in US dollars, you'll get a lousy conversion rate, paying as much as 5% more. And you'd still be subject to forex fees (unless you have a no-forex credit card) as the charge was made outside the US.

3. Virtuoso. Breakfast in a luxury hotel can cost you 35-50€ per person. Every day. You can save hundreds of dollars per hotel stay simply by booking through a Virtuoso travel advisor such as Ourisman Travel. It won't cost you a dime more, and you get:
  • daily complimentary breakfast for two
  • a unique amenity for each hotel (often a food & beverage credit) valued at $100 per stay
  • free internet access
  • an upgraded room if available at check-in
In fact, I know many hotels where you can take the hotel credit right off your bill and the upgrade is guaranteed at booking.

These three tips will save you hundreds of dollars on a typical trip out of the country.

copyright (c) 2017 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell, a Virtuoso® Member. If you have comments on this column, or questions about booking travel, email me or visit my website.

1.16.2017

the art of the (hotel) deal

One&Only Reethi Rah, cover resort for The Best of the Best 2017

Are you looking for the best deal?

You have now discovered the best-kept secret for getting better values at nearly 1,200 of the world's most luxurious hotels and resorts. Generally speaking, you'll pay the same best available flexible rate you can find online, but by booking through a Virtuoso travel advisor, you'll also receive the following valuable amenities:

Breakfast for two daily. Does the thought of paying $35 (or more) plus tax, plus gratuity, for a croissant, glass of juice, and cup of coffee send you out the front door of the hotel looking for a Starbucks? Virtuoso guests can enjoy a leisurely breakfast in the hotel's restaurant or through in-room dining. Many Virtuoso resorts offer a complimentary Full American breakfast, through room service if you wish, including buffets. I know the best free breakfast in whatever city you'd like to visit...

Room upgrades. Most hotels will upgrade you if available at the time of check-in, but perhaps 10% will do even better: upgrade you when you book. I know a hotel family that gives my clients guaranteed upgrades at the time of booking. Upgrades mean ... more space, higher floors, or better views!

Extra amenities (like a $100 credit towards food and beverage or the hotel spa) give you added values at every hotel I book. My favorite Virtuoso extra amenity? A VIP welcome at the jetway of your plane by an hostess who will fast-track you through the immigration queue, help you collect your luggage, and escort you to your complimentary limousine to the hotel. And your return trip is complimentary too! And you're guaranteed an upgrade at this particular hotel.

It doesn't cost a dollar, euro, or pound more, and you don't need an expensive credit card with a $450 annual fee to qualify.

The art of the (hotel) deal, indeed. Contact Ourisman Travel ... or any Virtuoso travel advisor ... to enjoy the best value at a luxury hotel.

copyright (c) 2017 by Ourisman Travel LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell Travel. If you have comments on this column, or questions about booking travel, email me or visit my website.

4.18.2016

now that your taxes are done...



Now that your taxes are done, how are you going to celebrate? A lot of CPA's will take the opportunity to leave the office and take a trip tomorrow. Everything ready to be filed with the IRS has been electronically transmitted, and extensions have been filed for all everyone else. It's the perfect time for accountants to take a week or two off for some rest and relaxation.

It's time to reward yourself, too! Today you filed your returns (or your extensions), so now is a great opportunity to consider your bucket list ... and decide how you want to invest your refund.

But when you travel, be sure to claim all your deductions.
  • Are you getting complimentary breakfast for two?
  • Are you getting a $100 food and beverage credit or spa credit to use during your stay, or a free airport transfer?
  • Does the front desk offer you an upgraded room when you check in (assuming one is available)?
If you can't check off all those boxes, you're leaving money on the table... and tens of thousands of luxury travelers make that mistake every day. It's easy to make a reservation yourself through a hotel website or an OTA, but a Virtuoso travel consultant will get you everything to which you're entitled (just like an experienced CPA can actually save you money on your taxes): complimentary daily breakfast, upgrades if available, and an additional credit typically worth $100 or more.

Drop me a line if you have any questions!

copyright (c) 2016 by David Ourisman LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell Travel. If you have comments on this column, or questions about booking travel, email me or visit my website.

1.22.2016

why to book your hotel early | reason # 3

sunset over the pool at Dorado Beach, a Ritz-Carlton Reserve

I've previously written about the top two reasons for making your hotel booking early, but the advantages go on and on. Here is reason #3 (of the five reasons I'll be providing):

Reason # 3: booking your room early gives us plenty of time to VIP your stay

Our standard hotel booking service includes a follow-up to on each reservation we make. We email or phone our contacts at any of the hotels in our Virtuoso and other preferred partner networks. We inform the hotel that our very important guest is coming coming. We convey your special requests. We let the hotel know your arrival time (if you told us), valuable information for the hotel to have. And, most of all, we personally request that you receive an upgraded room. We provide this service without any fees!

Late bookings disrupt the process. As you can imagine, my team is caught up in current work, and we simply may not have time to make a VIP contact on your behalf. If your request is urgent and we have to interrupt our work, we may charge a late booking fee to compensate for the disruption of our work flow.

Last-minute after-hours or weekend requests are especially problematical. Our contacts are out of the office, not to return until Monday morning (which are always a super-busy time). This severely handicaps our ability to VIP your stay.

Bottom line: book early! This gives us the time we need to work our magic and hopefully get your stay upgraded.

copyright (c) 2016 by David Ourisman LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell Travel. If you have comments on this column, or questions about booking travel, email me or visit my website.

5.24.2015

Laguna | two SoCal beach resorts

view from Ritz-Carlton Laguna Niguel

I was in Southern California for one night this week and spent the evening at Ritz Carlton Laguna Niguel. While there, I had site inspections both of the Ritz Carlton and the Montage Laguna Beach. Here are my impressions of these two beach resorts.

I learned an interesting fact about Ritz Carlton Laguna Niguel — it's the first resort that RC ever built. Located above one hundred feet above a long beach, the hotel offers incredible views of the Pacific Ocean. The beach view is so picturesque and inviting that there's a live web cam shown on four large screens behind the front desk... The resort has 396 rooms, and it's definitely worth getting a coastline view room for the beautiful view.

We were upgraded to a Garden View 1BR Club Suite. The rooms at RC Laguna Niguel have recently been renovated, and the results were very pleasant with a restful color scheme (blues and a pastel sea foam green) that gives a sense of place to this seaside resort. Our Suite had a powder room off the living room, and the main bathroom was large with dual vanities. A louvered door separated the vanity area from a smaller room with toilet and shower/bathtub combo.

Regular guest rooms feel spacious with the same color scheme as the suites. Additional space has been captured by removing the credenza from the wall opposite the bed, mounting the flat screen television on the wall, and moving the drawer space into a closet area. The bathroom had dual vanities and the same shower/tub combo. (The resort is 30 years old, and although it feels fresh, plumbing choices were made before separate step-in showers became the standard for luxury hotels).

I enjoyed the food. We ate Friday night at 180BLU, an open-air bar and restaurant overlooking the sea — very informal with a live musician playing an acoustic guitar. Our Saturday morning breakfast was enjoyed at Raya — we had a window seat in front of huge windows facing the sea from which we enjoyed watching the early morning surfers.

view from the lobby of Montage Laguna Beach

Montage Laguna Beach is a newer resort, built 7 years ago, just 10 minutes up the coast from the Ritz Carlton. A more intimate (just 248 guestrooms), our first impression of the property was the inviting lobby area with its inviting living room/lounge area overlooking the Pacific. Light and bright with a white wood cathedral ceiling, it feels like a casual yet elegant beach bungalow.

There are three categories of guest rooms at Montage. Every room faces the ocean, and Virtuoso guests receive an upgrade at the time of booking. You can see some ocean from the lead-in Horizon rooms, but Virtuoso guests are upgrade to Coastal rooms with quite a full view of the ocean. Book a Coastal Room, and you'll enjoy the upgrade to a Surf Room that has views of the ocean and the white sand beache. Guestrooms are a large 500 square feet, and bathrooms come with dual vanities, separate step-in shower and soaking tub, and a WC. The rooms have a residential feel that seemed just a bit tired to me; they could really benefit from new furnishings that reflect the casual elegance of the resort's wonderful lobby.

For a third option along the Pacific Coast in Orange County, consider Pelican Hill. A review from my previous stay can be found here.

copyright (c) 2015 by David Ourisman LLC. All rights reserved. We provide Virtuoso and other Preferred Partner amenities as an affiliate of Brownell Travel. If you have comments on this column, or questions about booking travel, email me or visit my website.

7.22.2012

using frequent flyer miles is frustrating



It used to be a LOT easier to take advantage of frequent flyer miles. I discovered the usefulness of airline miles back in the early 1980's while living in New Jersey. At that time, it was possible to upgrade virtually any Continental ticket from Coach to First for just 5,000 miles, as long as you booked early enough. Once I started using a credit card that earned OnePass miles, I never had to sit in coach.

Even in the 1990's after moving to California, I had a lot of success getting upgraded. Virtually every seat was eligible, and USAirways even had an award that allowed using miles for a 50% discount on any fare including First. I enjoyed a couple of years as an Alaska Airlines MVP Gold later in the 1990's which got me upgrade certificates that could be used at time of booking to secure an upgrade.

But no longer. While I've got a ton of airline miles, as well as Amex and Diners Club miles, it's increasingly difficult to use them. I recently had to book a round-trip flight from SFO to ATL for this coming October. It was possible to use 80,000 miles to score a round trip ticket in First — with a 6 a.m. departure on the outbound and a late afternoon return, times that did not work for me. As a discounted first class ticket was only $1100, that didn't seem a judicious use of 80K miles.

It takes an expert to get the best value from our miles. It's a full-time job just keeping up with the airlines' games, but fortunately there are experts out there who can help mileage amateurs get the best value from our miles. I have used Points Pros. Ben and his crew know how to find available reward seats and they'll take care of getting the award tickets booked. Ben helped me use a combination of British Airways, Alaska Airlines, and Diners Club points to score a pair of tickets on Cathay Pacific in their incredible First. His charge? Just $150 for the first passenger on an itinerary and $100 for any additional passengers. Worth every penny!


frequent flyer miles (search here on Google)

copyright (c) 2012 by David Ourisman LLC. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website..

12.08.2010

Ritz-Carlton deals for STARS guests


Ritz-Carlton Central Parkthird night free. With an ideal location in the middle of Central Park South at 6th Avenue, Deluxe Park View rooms offer an outstanding view over Central Park. Valid through March 5.

Ritz-Carlton Battery Park third night free + guaranteed upgrade to the Club Level at time of booking. Offered from December 17 - March 31 (excluding New Years Eve). The hotel offers views of the Statue of Liberty from its Harbor Rooms.

Ritz-Carlton Boston Commons offers an upgrade at booking from January 1 - March 31. The hotel is located steps from the Boston Commons.

Ritz-Carlton Washington, DC offers an upgrade at booking to Club Level from a Deluxe room. Available through January 31 for visitors to our Nation's Capital.

Hotel Arts Barcelona offers an upgrade at booking into an Executive Suite from January 1 - March 31. The hotel is right by the Mediterranean Sea in the area of the old Olympic village.

These are just the highlights of current specials available for STARS guests. In addition to these Ritz Carlton deals, value-added amenities and VIP service is available everyday to every STARS guest at every Ritz-Carlton hotel in the world, including a complimentary daily breakfast for two for rooms booked at the best available flexible rate. Ritz-Carlton is always a value option for the luxury conscious traveler.

Ritz Carlton deals (search here on Google)

copyright (c) 2010 by David Ourisman LLC. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

5.30.2010

when to book hotels - now or later?


Clients have frequently asked me whether they should book their hotel room now ... or wait in the hopes that room rates will go down. The answer to this question is easy: book now.

Like the airlines, many hotels often use dynamic pricing when determining room rates. If a hotel fills up, rates can go up. If a hotel remains empty, rates can go down. However, hotel reservations, unlike airline tickets, are usually flexible. If you book a room today - and rates go down in the future - it's an easy matter to get your rate revised.

Moral of the story: book your hotel rooms as soon as possible. If all that's required is a credit card guarantee, it's a no-brainer. If rates go up, you've locked in the lower rate. If rates go down, you can get your rate lowered - as often as you like!

And another tip ... you can get complimentary amenities at over 800 luxury hotels and resorts (such as the Four Seasons Langkawi, pictured above) by booking through a Virtuoso travel consultant - free breakfasts daily, room upgrades, and other perks - all at the same price you'd pay on the internet.


Virtuoso travel consultant (search here on Google)

copyright (c) 2010 by David Ourisman LLC. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

6.01.2009

New Zealand | luxury boutique hotels


Mollies is the archetype of a boutique hotel, but it's not for everyone. If you're looking for a large, comfortable business hotel in Auckland in a convenient location with a highly efficient concierge desk, your best bet is probably the Westin. But if you're a discerning traveler who seeks unique and personal experiences, I highly recommend Mollies. This hotel was originally a home built for the first Mayor of Auckland. It was later converted into a boarding house and, ultimately, into a luxury boutique hotel by Molly (the mother of the current owner). The hotel is decorated with antiques, and the wall treatment is Venetian plaster.

Staying at Mollies is an event. Guests gather in the drawing room for cocktails and canapes every evening at 6:30 p.m. and stay for a brief and extremely well-done operatic performance at 7:30 p.m. While I’m not a particular fan of opera, this was highly enjoyable, short and sweet, with performances of classic opera arias that should be familiar to most. (Frances Wilson, the owner, is a noted opera coach). The setting is conducive to conversation between guests, and you will get to know some interesting and sophisticated fellow travelers.

My Junior Suite at Mollies was everything you would expect from that room category, a comfortably sized corner room with a separate sitting area and a small balcony. The room has all the expected amenities, and the bathroom is large with a double vanity, jacuzzi tub, and a very large walk-in shower. From April through December, Virtuoso guests are virtually guaranteed upgrades to a Villa (suite); just book through a Virtuoso luxury travel consultant. The top room category are the Premium Villas which are larger with great views and your own baby grand piano in the room. The most requested room at Mollies is #8.

The Spire Hotel is a small luxury boutique hotel in Queenstown with ten suites. My suite was spacious with a large patio overlooking the village church. Beautiful contemporary interior design features a very comfortable Eames reading chair facing a gas fireplace and the immense wall-mounted Panasonic plasma TV. The room has the latest in electronics, all controlled by a high-tech remote control that completely baffled me! The room has a gas fireplace, large dressing area, and a large bathroom with soaking tub, walk-in shower, and dual vanities. The Spire is upscale, visually appealing, and will not disappoint. Rates include breakfast, free internet, and free airport transfers. The hotel prides itself on great service; the manager is always ready to recommend the best places to eat and shop (and to drive guests there), and the hotel’s own dining room is superb.


luxury boutique hotel (search here on Google)

copyright (c) 2009 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

12.07.2008

New York luxury hotels | The New York Palace


I knew virtually nothing about the New York Palace except that it had been recently acquired by the Dorchester Collection. During my site inspection, I was first shown a basic room in the main hotel — a 350 square feet room that feels spacious because of the wide dimensions of the room and an especially good layout. The room was quite attractive with a neutral decor — a light tannish-gold color scheme. Moderately priced, this is a good value option in midtown New York for visitors who want to be in the area of St. Patrick's Cathedral, Saks Fifth Avenue, and Rockefeller Center. Executive Lounge floors in the main hotel cost $150 extra and offer breakfast, small sandwiches at lunch, and canapes and cocktails in the evening.

But what is truly exceptional is the Tower wing (which participates in the Virtuoso program). This "hotel within a hotel" was the find of my trip. With a completely separate check-in area and concierge desk, these rooms occupy floors 41-54 of the hotel with alternating floors offering "modern" and "traditional" decor. The styling of the contemporary floors features a distinctive modern carpet design and beautiful blond zebra wood doors and trim. The traditional floors feature red carpeting and rosewood woodwork. Guests can request the styling category of their preference; I liked both. Request a west facing room for a fabulous view of St. Patrick's Cathedral. Lead-in Tower rooms are a generous 450 square feet, but because Virtuoso guests receive an exclusive upgrade at the time of booking, you will end up in a 600 square foot Junior Suite. This is a screaming value in midtown Manhattan. Just book through your Virtuoso luxury travel consultant — and also receive free daily Full American breakfasts and other amenities at absolutely no extra charge.

New York Palace (search here on Google)


copyright (c) 2008 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

10.23.2008

a great time for luxury travel to Europe


Want some counter-intuitive advice? This is an ideal time to think about luxury travel to Europe. Here are four reasons why:

1. Great exchange rates. The US dollar has gotten much stronger over the past three months. You'll be paying considerably less for your hotel room, meals, and sightseeing while in Europe and the United Kingdom. Here are the numbers, comparing July 15 to today (October 23).
  • The price of one EURO has dropped from $1.60 to $1.28, a discount of nearly 20%
  • The price of one POUND has dropped from $1.96 to $1.62, a savings of more than 17%.
This is the best exchange rate in five years!

2. Discounted room rates. The economic downturn has made many upscale travelers nervous about taking expensive trips. I can tell you, as a luxury travel consultant, that bookings have dropped significantly over the past few weeks ... and cancellations are up. This means lots of empty hotel rooms, and empty rooms motivate hoteliers to lower their prices and create special promotional packages to fill those rooms.

3. Valuable free amenities. You can get complimentary breakfasts, room upgrades, and other free amenities that can include lunch, dinner, spa treatments, or limousine transfers. How? Simply by booking through a Virtuoso travel consultant. Best of all, many hotels offer these amenities at the Best Available Rate. You pay less and get more.

4. Less crowds. When less people are traveling, you don't need to deal with crowds and long lines at the attractions you want to see.

I have always been a contrarian. When everyone else is buying ... it's an ideal time to sell. When everyone else is selling ... it's an ideal time to buy. This is one of those opportune times. With some very real values out there in the luxury travel market, this is a great time to plan a luxury trip to Europe.


luxury travel consultant (search here on Google)


copyright (c) 2008 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

8.07.2008

Park Hyatt Chicago | guaranteed room upgrade


Are you traveling to Chicago? What would you say if I could offer you:
  • a room in one of Chicago's top luxury hotels
  • 15% off the best available rate?
  • a complimentary full breakfast for two every day
  • a complimentary afternoon tea or cocktail in the lounge
  • a guaranteed room upgrade at the time of booking
These amenities are available at the Park Hyatt Chicago exclusively through any Virtuoso luxury travel consultant (but the guaranteed upgrade is only available for a short while, for stays through August 31, 2008). So if your summer travels are taking you to the Windy City, take advantage of the guaranteed room upgrade which is subject to availability at the time of booking.

Park Hyatt Chicago (search here on Google)


copyright (c) 2007 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

10.07.2007

the luxury hotels of Bangkok

Bangkok is a city of contrasts. It is a highly populated city of almost 9 million with crowded streets, street markets, and perpetual traffic jams (except on Sunday). Bangkok also has some of the most beautiful and serene luxury hotels in the world. I visited five properties during my recent site visit to Thailand.

Hotels by the river...

The Peninsula Bangkok. I spent three evenings in a Grand Deluxe room at the Peninsula, a large and comfortable room nearly 500 square feet in area. Rooms feature marble bathrooms with separate shower and tub and two vanities. Every room at the Peninsula has a direct view of the river (see the actual night view from my window). Deluxe and Grand Deluxe rooms are identical, but Grand Deluxe rooms are on the higher floors and have stunning views. For even more impressive accommodations, book a Grand Deluxe Suite ... and if cost is no object, a Duplex Suite.

The Oriental. The oldest hotel in the city, The Oriental opened its doors 130 years ago, but only a small portion of the original building remains. The hotel has two wings--the River Wing and the Garden Wing; I preferred the River Wing rooms. For a very special treat, book a 1BR Deluxe Suite. We were shown the Wilbur Smith Suite (suites are named after literary figures). It is a stunning room with hardwood floors, area rugs, and a great corner view of the river.

Shangri-La Hotel. The only property I visited that is not a member of Virtuoso, the Shangri-La is a quite large property that handles a lot of conventions. Upscale travelers might consider a room in the more intimate Krungthep Wing where deluxe rooms (473 square feet) offer a full river view. Krungthep Wing privileges include 24-hour butler service complimentary breakfast, included juice and soft drinks throughout the day (or from your room's minibar), afternoon High Tea, evening cocktails and canapes, and free in-room internet access.

Downtown Bangkok hotels...

Sukhothai. I really liked Sukhothai. From the moment I entered the lobby, I was captivated by the beauty of the hotel’s clean, elegant design (“Thai chic”) and attention to detail. You feel that you are staying at a secluded resort in the middle of a busy city. The basic Superior room is quite attractive, but book a Deluxe Studio at a slight increment in price in order to be upgraded at booking to an Executive Suite (pictured). The slight rate differential gives you spacious accommodations (over 800 square feet) with 1.5 baths and extensive teak wood flooring. For a real “wow,” book a Deluxe Suite for an upgrade to a Garden Suite. These ground floor suites have 12 foot ceilings and face the central garden. We had lunch at Celadon, a truly wonderful Thai restaurant that has attracted many well deserved acolades. A number of celebrities stay at this resort including an American singer whose name begins with “B.” The sales manager could not divulge her name...

Four Seasons Bangkok. The door is opened for you by doormen wearing pith helmets, and if the lobby reminds you of the Peninsula Hong Kong, your eyes are not playing tricks on you. This property was originally a Peninsula, and the lobby is quite similar. The Deluxe rooms are in need of some refurbishment -- nice decor, but some old furnishings. I recommend booking a Premier Room for a truly impressive guestroom. The FS Executive Suite is a nice accommodation. Cabana rooms are in a different section of the hotel and offer direct access to the large swimming pool; they offer a different architectural style, more minimalistic, with teakwood floors - very private and great for honeymooners. We enjoyed dinner one evening at Spice Market; great soft shell crab!


copyright (c) 2007 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

9.21.2007

luxury travel bargains for europeans

Amazing luxury travel bargains are available to residents of Europe and the United Kingdom. It's hardly news that the US Dollar has fallen on hard times. That 100 Euro bill pictured above is worth $140. While bad news for Americans, this is an opportune time for European and British citizens to visit the United States.

Here are some luxury travel ideas for visitors to the United States (based on rates currently available for the dates indicated). All of these rates, when booked through a Virtuoso luxury travel consultant, come with a complimentary breakfast and an upgrade on arrival if available. I've put together the following itinerary, taking advantage of low weekend rates in major cities and low mid-week rates in Las Vegas!

New York. $399 for a Deluxe City View Room at the Ritz-Carlton Battery Park, Nov. 18-21. See New York Harbor and the Statue of Liberty from your hotel. Visit the great museums of New York. Windowshop on Madison Avenue. Explore Chinatown.

Las Vegas. $135.15 for a Junior Suite at The Signature at MGM Grand, Nov. 21-23. The Signature is an amazing new all-suite property, completely non-smoking, connecting by a moving walkway to MGM Grand and its casino, fabulous restaurants, and the entertainment possibilities of America's "adult Disneyland."

Scottsdale, Arizona. $211 for a Fairmont room at the Fairmont Scottsdale Princess, Nov. 23-26. You'll be upgraded at the time of booking to a Deluxe room, if available. Enjoy the fabulous shopping of Scottsdale. Play golf in the mild desert climate. Take a Day Trip to the Grand Canyon.

Washington, D.C. $395 for a Deluxe city view room at the Mandarin Oriental Washington, Nov. 26-29. Explore this beautiful city and its monuments. Visit the Smithsonian (at a time of year when the museums will be uncrowded) and the US Capitol. Even enjoy the cultural opportunities at the Kennedy Center.

The total cost of hotel rooms for this 12 day, 11 night tour of the United States, staying exclusively in 5 star luxury hotels, is $3285.30 before tax (with breakfast included every morning). That's only 2347 EUR (or 1635 GPB).

Virtuoso luxury travel consultant (search in Google)


copyright (c) 2007 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

7.19.2007

Ritz Paris | VIP airport privileges at CDG

Hotel Ritz Paris is about to make your trip to Paris infinitely more enjoyable from the moment you land at CDG. There's not a shred of luxury in the typical airport experience. Terminals are crowded. Lines are long. Security screening is inefficient. And service? First class service ends the moment you step off the plane and enter the terminal.

Of all the international airports in the world, perhaps none is quite so inefficient as Charles de Gaulle in Paris. As soon as you step onto the jetway, you join throngs of passengers from all the other international flights to be herded through immigration and customs.

Let me entertain your imagination for a moment. What might a VIP welcome at Charles de Gaulle look like? Let's indulge our fantasies...
  • What if, the moment you stepped off the aircraft, you were greeted by a hostess waiting just for you?
  • What if this hostess ensured that you had privileged transit through security and passport control?
  • What if she collected your luggage for you?
  • What if she escorted you to your waiting limousine in front of the arrivals terminal?
  • What if you were whisked off to your Paris hotel in a Mercedes Class E limousine?
  • And what if this service cost you nothing?
This is not a fantasy. This is a complimentary amenity reserved exclusively for Virtuoso guests at the Ritz Paris from May 15 - Dec. 27, 2007.

Permit me to further indulge your fantasies. What if you could receive similar VIP airport privileges upon your departure from Paris? You will of course be driven to CDG in a Mercedes limousine.
  • Upon your arrival at the airport, you will be led to a private lounge where you can relax.
  • Your hostess will take care of check-in and luggage registration for you.
  • She will also take care of any tax-free procedures.
  • You will have the privilege of seat selection and will be guaranteed a seat even if the flight is overbooked.
(Alas, you will have to pay for your return-trip VIP airport fantasy).

Hotel Ritz Paris, one of the most elegant 5 star luxury hotels in world, is a member of Virtuoso. Your Virtuoso travel consultant can provide you with excellent negotiated rates, an upgrade at the time of booking, continental breakfast for two daily in the restaurant or by room service, as well as VIP treatment throughout your stay at this ultimate Parisian luxury hotel. And, lest you forget, VIP airport privileges at Charles de Gaulle, coming and going.

Why would anyone book the Ritz Paris any other way?

INTERNET SPECIAL: mention Travel Horizons, and I will book the Ritz Paris for you, or any Virtuoso hotel anywhere in the world, with absolutely no service or booking fees.



copyright (c) 2007 by David J. Ourisman. All rights reserved. If you would like to book the Ritz Paris, or any other Virtuoso hotel in the world, email me or visit my website.

.