Showing posts with label five star hotel. Show all posts
Showing posts with label five star hotel. Show all posts

7.04.2013

Park Hyatt Toronto | green smoothie recipe

Green Smoothie recipe

I get lots of neat promotional emails from hotels, some of which provide interesting editorial content as a way of promotion the hotel. This recipe from the Park Hyatt Toronto looks so healthy, I thought I'd pass it along.

Green Smoothie

1/2 cup of frozen fruit
1/2 cup of spinach
1/4 avocado
1 Tbsp ground flax seeds
1 tsp cinnamon
1 tsp fish oil (or olive oil)
1 Tbsp almond butter
1 1/2 cups of water
1 scoop of plant-based protein powder

Blend all ingredients until consistency is smooth.

Park Hyatt Toronto is one of 977 five star hotels and resorts that are part of Virtuoso. You'll get the following complimentary amenities when booking at the flexible best available rate you'd normally book online, just by using a Virtuoso travel consultant to make your reservation.

  • Upgrade on arrival, subject to availability
  • Daily full breakfast, for up to two in room guests
  • $100 CAD Hotel credit
  • Early check-in/late check-out subject to availability


Park Hyatt Toronto (search here on Google)

copyright (c) 2013 by David Ourisman LLC. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.

11.11.2009

third night free at Peninsula Hong Kong


Hong Kong is one of the world's most fascinating cities. The picture above of Victoria Harbour, juxtaposing a traditional Chinese boat with Hong Kong's contemporary skyline, is typical of what you can expect in this great city that contrasts the traditional and the modern. Now is a great time to consider visiting Hong Kong, a destination in itself as well as a great base for exploring the rest of Asia. Why? There are so many tempting values!

The Peninsula Hong Kong is a true five-star hotel. Located on Kowloon Island, facing Victoria Harbour and the skyline of Hong Kong, the Peninsula is renowned for service. White-gloved doormen open the doors when you enter or leave the lobby, and no visit to Hong Kong is complete without experiencing Afternoon Tea at the Peninsula Hong Kong. And with the hotel's new Pay for Two Nights, Get the Third Night Free promotion, now is the time to plan that trip.

Here's the deal. The promotion is valid from Nov. 15-Dec. 28 and again from Jan. 3 - March 18. Stay two consecutive nights at Virtuoso rates and receive a third night free. You will also receive the following complimentary Virtuoso amenities:
  • Daily buffet breakfast
  • a set dinner in The Lobby (once per stay and blackout dates apply)
  • Late check-out until 4 p.m. subject to availability
  • Upgrade to next room category subject to availability upon arrival
(Free night offer does not apply to Superior, Grand Deluxe Harbour View, Deluxe Harbour View Suites, or above).

Similar valuable amenities are available at over 800 Virtuoso hotels and resorts around the world. Why pay for breakfast when you can enjoy it with the hotel's compliments, simply by booking through a Virtuoso travel consultant.


Peninsula Hong Kong (search here on Google)

copyright (c) 2009 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

7.30.2009

why use a travel consultant?


"Why use a travel consultant," many people wonder. In this age of internet booking, aren't all the best deals online? If you are an upscale traveler, used to staying in five star hotels, you might be surprised at the value a travel consultant can provide.

A client emailed me last evening from National Airport in Washington, DC. He had been stuck at DCA for five hours, three of which were spent on the runway. Storms in the New York area prevented his flight from departing. He planned to take the train back early the next morning but needed a place to spend the night. He gave me a price range and asked what I could find for him.

8:45 pm. I did a quick search and emailed him three choices. He chose a room at the Mandarin Oriental for $295. Granted, anyone with a cell phone could have booked that room for $295 while standing in the terminal at DCA. They might not have known to ask for the Summer Breaks rate (same price but with a $50 hotel credit), and the reservations agent might not have volunteered information about that promotion. That being said, I got him a far better deal — the Virtuoso amenities — which included a complimentary Continental breakfast for two, a $50 Food & Beverage credit, a $35 Spa credit, and an upgrade subject to availability.

As my client was climbing into a cab, I emailed him the confirmation number and hotel's address. Then, I did what I always do after making a reservation; I contacted the hotel directly. As it was now 9 pm, I spoke to the agent at the front desk to make sure his reservation was in order — and I asked if he could upgrade my client.

9:24 p.m. My client emailed me again. "They've put me in a very nice suite. So glad to be here and no longer sitting on the runway!"

Why use a travel consultant in this age of the internet? Because we actually provide expertise, added value, convenience, and service.


travel consultant (search here on Google)

copyright (c) 2009 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

12.06.2008

Four Seasons | Third Night Free


Four Seasons Third Night Free promotion offers an opportunity to enjoy significant savings at some of the world's finest five star hotels. Planning a business or leisure trip to any of the cities listed below? Availability may be limited, and certain properties may have black-out dates, so I urge you to lock in a 33% discount now by making a fully cancelable reservation.

Best of all, valuable amenities such as upgrades and free breakfasts may be available at many of these hotels when you book through a Virtuoso luxury travel consultant. Consult your Virtuoso travel advisor for complete information.

This is a rare chance to enjoy a discounted stay at the Four Seasons New York. Featuring the largest guest rooms in New York, the Four Seasons New York is a beautiful contemporary hotel designed by architect I. M. Pei. With a great location on E. 57th Street between Madison and Park, the hotel is convenient to great shopping and sightseeing.

Here's the list of Four Seasons Hotels offering a third night free...

The Americas
Atlanta
Austin
Aviara, North San Diego
Boston
Chicago
Chicago (The Ritz-Carlton)
Dallas
Houston
Las Vegas
Los Angeles at Beverly Hills
Beverly Wilshire Beverly Hills
Westlake Village, California
México, D.F.
Miami
New York
Philadelphia
San Francisco
Santa Barbara
Scottsdale
Seattle
St. Louis
Toronto
Vancouver

Europe
Dublin
Geneva
Hampshire
London, Canary Wharf

Middle East/Africa
Alexandria
Cairo at The First Residence
Cairo at Nile Plaza

Asia/Pacific
Bangkok
Jakarta
Macao, Cotai Strip
Mumbai
Shanghai
Singapore
Tokyo at Chinzan-so
Tokyo at Marunouchi

Four Seasons Third Night Free (search here on Google)


copyright (c) 2008 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

11.16.2008

how to save money at luxury hotels


Have you ever noticed how expensive it is to eat breakfast at a luxury hotel? While it's possible for guests at the Four Seasons George V (pictured above) to walk half a kilometer to McDonalds on the Champs-Elysées, why would you? Part of the experience of staying in a five star hotel is the opportunity to sit in a beautiful dining room (or enjoy the luxury of room service), savor the ambiance, and enjoy an elegant and leisurely breakfast.

Did you know you can get that breakfast for free? All you need to do is make your reservation through a Virtuoso travel consultant. You will typically receive a complimentary daily breakfast for two, a room upgrade upon check-in if one is available, and an "extra amenity" contracted specifically with each one of over 780 luxury hotels and resorts around the world affiliated with Virtuoso. Your room rate will usually be the lowest published rate — and sometimes even less.

Everyone is trying to save money in this economy. Are you comparing online rates at luxury hotels for your next business or vacation destination? A Virtuoso travel consultant can stretch your travel dollar, pound, or euro. Do your research, come up with your best internet deal, and email me the details. If I can offer you a better value, I'll let you know!

Virtuoso travel consultant (search here on Google)


copyright (c) 2008 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

8.11.2008

guaranteed US Dollar rates in Europe


Upscale travelers look forward to staying in five star hotels with beautifully landscaped lawns, ornate lobbies, exquisitely furnished guestrooms, and incomparable service. They also expect to pay a small fortune to enjoy such luxury, especially with the sad state of the weak US Dollar.

So this offer is quite a value. Spend five nights at two or more of five Orient-Express hotels, and enjoy a flat rate of only $480 per night with daily buffet breakfast for two included. This rate is guaranteed in US Dollars (and is equivalent to about 322€).

1. Reid's Palace, Madeira (pictured above) is high on my wish list of places to stay. The island of Madeira is in the Atlantic Ocean, some 535 miles from Lisbon. It was discovered by Portuguese sailors in the early 15th century and, with a pleasant year-round climate, is a popular tourist destination for European travelers. Reid's Palace is a beautiful and gracious resort located on 10 acres of botanical gardens on a cliff top overlooking the waters of the Atlantic.

2. The Hotel Ritz, Madrid is one of the grand old hotels of Europe. It is located right across the street from the Prado Museum, one of the must-see attractions of Madrid. Convenient to museums, galleries, and shopping, and offering an elegant Afternoon Tea service, the Ritz is a storied and elegant hotel in the heart of Madrid.

3. Hôtel de la Cité, Carcassonne. Find yourself in a fairytale... reads the headline on the hotel's brochure. Carcassonne is an ancient walled village set in the wine country of Southwest France. Part of a medieval citadel, the Hôtel de la Cité has magnificent gardens on property and offers you the opportunity to make your home for a few days in this part of French history.

4. La Residencia, Mallorca is located on an idyllic island in the Mediterranean Sea. With hot summers and mild winters, La Residencia is a luxury hotel and spa on the northwest coast of the island, set in the midst of a grove of olive and citrus trees. The hotel was created from two 16th and 17th century manor houses and offers spectacular views of the sea.

5. Lapa Palace, Lisbon is set on a hilltop with beautiful gardens in the center of Lisbon, overlooking the river and the city itself. Originally built as a private residence, Lapa Palace offers an oasis in the midst of a busy city.

I would especially recommend this package to travelers planning to visit Spain + Portugal, or Portugal + Madeira this year. Conditions apply, but this is an incomparable value at several of the world's finest five star hotels.

five star hotels (search here on Google)


copyright (c) 2008 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

7.25.2008

when to use a travel consultant

The August, 2008 issue of Condé Nast Traveler offers Wendy Perrin's list of 128 top travel consultants for various destinations and specialties. I personally know a number of those listed, half a dozen being my colleagues at Brownell Travel. I can attest that they are truly knowledgeable and authoritative travel consultants who can plan over-the-top travel experiences for your next trip.

An interesting sidebar to Perrin's article lists 5 reasons to hire a travel consultant (and 5 reasons not use a travel consultant, the subject of my next article). Here's my commentary on the list:

Do hire a travel consultant for...

1. Start-to-finish customized itineraries with all the bells and whistles

Putting together an itinerary that flows is the single important thing a travel consultant does. Time is your most valuable resource, and a travel plan that makes the most of your time is well worth the trip planning fee that your travel consultant will charge. You'll have a true travel expert looking out for you: avoiding travel connections that may not work in real life, making sure that the museum you want to see is actually open on the day you're scheduled to be there, getting you advance reservations that will enable you to avoid waiting in long lines for tickets, and obtaining dinner reservations at celebrated restaurants. Want a VIP airport welcome on the jetway that will whisk you through immigrations and straight to your waiting limousine? Ask your travel consultant.


2. Once-in-a-lifetime splurges using 4 or 5 star hotels

You want to stay at the world's best hotels, but you also want the most for your money. Luxury travel consultants produce results you simply won't get browsing the internet. How? Someone who specializes in booking five star hotels knows where the best values are. He or she has access to contracted rates and exclusive amenities such as complimentary daily breakfasts (and more). She or he personally knows Sales Managers at top five star hotels and uses those connections to get you VIP service and upgrades whenever possible.

3. English-speaking guides and drivers

There are three kinds of guides — excellent, average, and poor. A great guide can make your trip the experience of a lifetime. A luxury travel consultant has the connections to get you an excellent guide with great English-language skills. Through repeated experience working with local on-sites (travel experts who live and work in the country you're visiting), and through the shared experience of our colleagues, a travel consultant knows which companies most consistently provide the top guides.

4. Special access to monuments, events, or people

Want an exclusive experience you'll remember for the rest of your life? Exclusive, after-hours access to busy attractions just for your family or group? A private visit to the Sistine Chapel or the Louvre? A private romantic dinner and concert in the Library of Ephesus? A tee time at St. Andrews? A cooking lesson with a three-star Michelin chef? A visit to an exclusive winery that normally does not admit the public? Access to private gardens and chateaux? The opportunity to meet foreign nobility? Such experiences are not inexpensive, but a luxury travel consultant can arrange them.

5. Cruises with private shore excursions

There is an alternative to being part of a busload of tourists following a tour guide with a flag. Your travel consultant can arrange a private guide who will meet you at the dock and host your own private, exclusive experience. And if there are as few as four of you traveling together, the price will be competitive with the cruise lines' own shore excursions.

Even in this age of the internet, you don't have to plan your own travel. A travel consultant can save you time, money, and frustration ... and plan a vacation you'll never forget.

travel consultant (search here on Google)


copyright (c) 2007 by David J. Ourisman. All rights reserved. If you have comments on this column, or questions about booking travel, email me or visit my website.
.

4.18.2007

Luxury Hotels | San Francisco

What's the best luxury hotel in San Francisco? As with most cities, there is no single definitive answer to that question. There are many wonderful hotels in San Francisco, and your choice will depend upon your budget and priorities. This article will report on recent site visits I made at the St. Regis, the Four Seasons, and the Ritz-Carlton hotels in San Francisco. A future blog will report on the Mandarin Oriental, the Campton Place, and the Huntington Hotel.

The St. Regis Hotel, located right next door to the San Francisco Museum of Modern Art (pictured to the left), is an ideal property if you wish to spend a day at the gallery. It's just a block from Mosconi Center, the location of many commercial exhibitions including MacWorld which takes places every January.

Like many St. Regis properties, this hotel has been designed with a clean, ultra-contemporary look in the lobby as well as the guest rooms. Some people love it, while others, of course, prefer more traditional interior decorations. The hotel has a fabulous indoor infinity pool overlooking the city. As only hotel guests and spa guests have pool access, you will be able to enjoy the water and the view in some privacy. (There was no one in the pool at the time we visited). The hotel's restaurants feature organic ingredients, so the St. Regis would be a good choice if this is important to you. Virtuoso guests are upgraded upon arrival, subject to availability (excluding suite categories), receive a daily continental breakfast at Vitrine or in-room dining, and receive a $75 retail credit at the Remede Spa.

The Four Seasons San Francisco is located right on Market Street, adjacent to the San Francisco Center (with Bloomingdales, Nordstrom, and a great food court). This hotel, like Four Seasons properties in general, has a comfortable contemporary style in keeping with the culture of its host city. Rooms in the front of the hotel look directly down Grant Avenue toward the arches leading into Chinatown (the largest Chinatown outside of Asia) and toward the historical buildings of the Financial District. The hotel has an extensive collection of modern art, and a printed guide is available to locate and identify the various art pieces displayed throughout the property.

Virtuoso guests receive an upgrade at the time of booking at the Four Seasons. My recommendation is to ask your travel agent to book you into a Deluxe View room and have you upgraded into one of the corner Premier Rooms. Almost as spacious as a suite, these are very special rooms with fabulous views. You will also receive a complimentary Full American Breakfast for two each morning in the restaurant or via room service.

The Ritz-Carlton San Francisco is also a special property and is ideal for those who prefer a more traditional feeling as well as large rooms. Located atop Nob Hill a few blocks north of Union Square and a few blocks west of Chinatown, walking back to the Ritz-Carlton does involve an uphill trek, but it's doable if you're in good shape (and you're not in San Francisco during the rainy season). Passing through the impressive entry of this neoclassical temple, you enter a warm and spacious lobby with elaborate floral arrangements appropriate to the season. We visited during the Easter season, and the florists had created a wonderful floral Easter bunny out of differently colored flowers.

Being an older building, the rooms are of varying size, even within a single room category. Be aware that the basic Deluxe rooms vary in size from smallish to quite spacious, so have your travel agent try to block you into one of the large Deluxe rooms. However, the real place to end up at this Ritz-Carlton is the Club Floor. Because of high demand, guests cannot be upgraded from a non-Club floor to a Club floor, but this Club offers food and beverages all day. We arrived at lunchtime, and there was an enticing spread of sandwiches available for guests in the living room-like atmosphere of the Club Lounge. In addition to the upgrade on arrival and continental breakfast for two, Virtuoso guests receive a $50 gift certificate for use in The Signature Shop.

Virtuoso amenities are available when rooms at these properties are booked through a Virtuoso agent.

4.06.2007

walking tours of Paris

So you're going to Paris for the first time? You want to see the city, but you don't want to spend the day in a bus with three dozen other tourists? The price of a private tour is way over your budget? Here's how can you see Paris in depth and appreciate what you're seeing.

Your best resource, even in this age of the internet, is a low-tech one, an old-fashioned tour book. Some tour books feature a number of well thought-out walking tours of Paris. On a recent tour of Paris, we walked some of the tours provided in Frommer's Memorable Walks in Paris. This paperback is well worth the cost, but Frommer's thoughtfully offers online versions of three walks that you can download absolutely free.

Walking tour one features Montmartre. The tour includes the expected Place du Tertre, a kitchy square where faux-artists will sketch a quick (and over-priced) portrait; the white-domed Sacre-Coeur with its panoramic view of the city; the famous Moulin Rouge; and ten other attractions of note. Montmartre is also the home of movie character Amelie Poulain (one of my favorite all-time movies). There's even a website pointing out filming locations where scenes from the movie were shot. Fans of Audrey Tautou can easily spend one full day exploring some of the less visited neighborhoods of Paris.


Walking tour two explores The Latin Quarter. The Sorbonne, the university founded in 1253, is located in this section of Paris. Latin was the language of scholarship in the Middle Ages, and thus the district got its name. The tour takes you through a number of impressive churches as well as the Pantheon, but the real treasure of the tour is the Cluny, the Musee National du Moyen Age. Do not miss The Lady and the Unicorn Tapestry. Laminated pages that describe the symbology of the six tapestries are available. Take the time to find the sheet in your language and read it while viewing the tapestries.

Walking tour three winds its way through the Marais. The district takes its name from the fact that it was originally built on a swamp (marais in French). This is one of the most interesting areas of the city. You will see the Bastille where the French revolution began on July 14, 1789 and the Place des Vosges (pictured to the left). The oldest square in Paris, this is an exceptionally beautiful place to shop, have lunch, and visit the Maison de Victor Hugo, the house of the famed 19th century French writer. The Picasso Museum is also on this tour.

Bonus for readers of Travel Horizons! I have put together a walking tour I call The Heart of Paris. It is an ideal way to spend your first afternoon in Paris ... offering some exercise to keep you awake until after dinner and giving you a general orientation to some of the major sites in the heart of the city. Feel free to download this file and share it freely.



Other links of interest:

  • what to do in Paris: a top 10 list
  • Paris on a budget
  • upscale Paris


    If you have comments on this column, or questions about booking travel, email me or visit my website.


  • 4.05.2007

    chemically sensitive travel

    While travel is one of the greatest joys in life, people who suffer from MCS (multiple chemical sensitivities) find planning travel to be difficult, time consuming, and frustrating.

    Why? Each of us is exposed to hundreds of toxic substances in the course of a day. Such contact causes severe physical pain for the chemically sensitive. Many people are not aware of the effects of such exposure on their bodies. There may be cases in which chemical exposure does cause pain or discomfort, but the affected person simply does not associate their pain with that exposure. But the point is, those suffering from MCS must be very intentional about avoiding such exposure. It is not an easy task because toxic chemicals are everywhere.

    Here are some examples of what I am talking about:
    • fresh paint
    • new carpet
    • foam in new upholstered chairs
    • press board in new dressers or cabinets
    • harsh bathroom cleansers
    • fragrances in detergents and fabric softeners used to launder bed linens
    • cigarette smoke left by thoughtless smokers in smoke-free rooms
    • air freshener sprayed in a room
    • scented toiletries or potpourri
    In order to book a hotel room, or reserve a limousine, a chemically sensitive traveler must go through a whole checklist of requirements with the hotel with no assurance that those requests will be noticed or honored.

    Some online resources:

    a new discussion forum

    Planet Thrive, a grassroots community for personal wellness

    booking travel for the chemically sensitive

    4.01.2007

    Pan Asian Air to be based in Bloomington-Normal

    April 1 - BLOOMINGTON, IL

    You may have missed this story in the aviation news. Pan Asian Air has announced that it will begin operations this month with four daily nonstops to Tokyo (NRT), Hong Kong (HKG), Singapore (SIN), and Bangkok (BKK). Operations will be based in Pan Asian's new North American hub at Bloomington-Normal's Central Illinois Regional Airport (BMI). Boeing 777 aircraft will be used on the routes, configured for three-class service.

    The new service is a strategic venture to service the growing worldwide business ventures of State Farm Insurance, based in Bloomington, IL. Pan Asian Air also seeks first-to-market status in the rapidly developing Asian tourist interest in the central Illinois vacation market. Airline officials believe that many Asian tourists are dissuaded due to crowded conditions at hub airports such as Chicago's O'Hare International Airport (ORD).

    A subsidiary of the airline, Pan Asian Vacations, will aggressively market bus trips to bring Asian tourists to the American heartland. Planned itineraries include stops at the Lincoln Home National Historical Site in Springfield; the Gateway Arch in St. Louis, designed by famed architect Eero Saarinen; the renowned McLean County Museum of History in Bloomington; and the exciting John Deere Collectors Center in Moline.

    Pan Asian Air is the new aviation division of Pan Asian Creations, Ltd., established in 1999 to satisfy the ever-changing and demanding needs of the novelty, seasonal gift and display markets. More information may be found at its corporate website.


    If you figured out that this is an April Fool's column, you may be the kind of travel client I am looking for! If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.28.2007

    a great new way to see Paris

    The blog French Journal passed along a very interesting bit of news for tourists visiting Paris starting July 15, 2007 (the day after Bastille Day). According to an article in The Washington Post, over 20,000 bikes will become available for rent at nearly 1,500 bike stations all over the city. And the best part? The first half-hour is free!

    This should diminish the number of cars on the road, make the metro less crowded, and generally make life more pleasant for everyone. The side benefits are unambiguously good: less pollution, less emissions of greenhouse gases, and less demand for petroleum products.

    Imagine pedaling from the Eiffel Tower along the Seine, across the river, through the Louvre, back to the Seine, across to the Ile de la Cite, and finishing at Notre-Dame. A long walk becomes a great bike ride. C'est la vie!


    If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.26.2007

    a really useful tip

    One of the blogs I read everyday is called Upgrade: Travel Better. Yesterday's blog offered a very simple tip (that Mark read on another blog called bnet) that I wanted to pass along.

    Some European hotels have a small device inside the front door that regulates electricity use in the room. You have to place your room key in that device in order to turn the electricity on. Sometimes you cannot run the air conditioning without your room key inserted. Though it might save the hotel a few bucks to keep the air conditioning turned off when you're out of your room, it's possible for a room to get so hot and steamy that it can't be cooled in time to get your eight hours of comfortable sleep.

    So this is the really useful tip: you can put any card in that slot.. It doesn't have to be a room key. The "card reader" is unsophisticated. It cannot read the magnetic strip. It can only tell that a card is in there. So ... you can use a key from your last hotel, or your Costco card, or perhaps even a piece of plastic with no magnetic strip at all.

    It would be interesting to get some clarification on that last question!



    If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.24.2007

    the incredible shrinking airline seat

    the 16% solution...


    Once upon a time, long, long ago when I was a young child, I flew to Florida with my mother and brothers. I have no idea which airline we flew, probably a now-defunct carrier such as Eastern or National. I can still picture the inside of the plane. The forward cabin for the first class passengers was configured with two-by-two rows of leather seats. And the main cabin for the coach passengers, where we were seated, was also configured with two-by-two rows of leather seats. There may have been a bit less padding in the seats. There may have been a few less inches of pitch (leg space). Being a young child, and short for my age, I could notice no discernable difference. I remember asking my mom about the difference between coach and first class. She replied that the difference was probably in the food. But we were served steak back in coach! (This was probably in the early 1960's.)

    I remember flying back and forth to college in the early 1970's. Sometimes I flew Eastern (more about that later), but I usually flew Allegheny Airlines through its hub in Pittsburgh. Although it was known in those days as Agony Airlines, I nevertheless remember the seating as being perfectly acceptable. There were no assigned seats, as I recall. The airline had open seating and it was all coach (just like Southwest today). But I remember that coach in those days was fine. Once my father bought me a first class ticket back to college on Eastern. I traded in that ticket for a coach seat and pocketed the difference in cash.

    I even remember my first trip to Europe. It was on an all-coach charter flight. I was 18. It was perfectly comfortable. I remember my second trip to Europe. It was on an all-coach Icelandic propeller plane. (I was on the wrong plane, as it turned out, but maybe I'll share that story in some later blog). I had plenty of space. The food was good. And I even slept.

    But something has happened in the years since. First came the innovation of the widebody jet: the Boeing 747, the Lockheed L-1011, the DC-10. I remember the first time I stepped onto a widebody, a L-1011. The cabin was so wide, I was literally confused for a moment, thinking I was still in the terminal. Wide bodies made possible a feeling of spaciousness.

    But the airlines soon figured out that if they made the seats narrower, they could squeeze more seats into a row. If they pushed the rows of seats closer together, they could squeeze more rows onto the plane. More seats equals more passengers. More passengers equals more revenue. It's the miracle of multiplication.

    But the consequence of that miracle has been terrible for the average air passenger. Call it the sardine can effect. Coach seating today on most domestic and international airlines is abysmal. I'm not a big guy, but my shoulders are wider than the seat. Instinctively, I scrunch my shoulders in. Being fairly short-legged, I've never complained that much about the lack of seat pitch. Coach is fine flying from the San Francisco area down to the LA area, or out to Las Vegas (and on Southwest, that's the only choice). But for longer flights across the country, or across the pond, coach can literally be painful.

    Who's to blame? While part of the blame lies on the airlines who dreamed up the sardine can effect in the first place, it mostly falls on us, the consumer. We the consumer vote with their wallets. We typically go online, find the least expensive ticket from Point A to Point B, and buy that ticket. A number of years ago, American Airlines removed 7,200 seats (6.2% of its capacity) from its fleet of 700 aircraft and advertised More Space in Coach. They kept prices competitive, but we the consumer did not vote with our wallets and fill every American flight. The seats went back in.

    An idea I've harbored for a long time: I call it the 16% solution. What if an airline were to configure a portion of its coach cabin something like a European "business class" cabin.

    • Put five nice, wide seats in each "business class" row of a 737.
    • As 16% of the seats in that row have been removed, charge 16% more for those seats, 16% more than the lowest-priced coach seat available at the time of purchase. This doesn't work if the airlines get greedy and try to charge full unrestricted coach. If a round-trip coast-to-coast ticket were selling for $400, I would suggest that plenty of passengers would be willing to pay $464 round-trip to be in a wide, comfortable "business class" seat.
    • If these seats typically sell out, then increase the number of "business class" rows.
    • Repeat until you have the configured your cabin to give the maximum number of customers exactly what they want, either a comfortable seat, or the lowest price without regard to comfort.
    Frequent and not-so-frequent flyers have suffered for years because of the incredible shrinking airline seat. This is my modest proposal to make air travel comfortable while keeping it affordable. I'd love to hear your comments.


    If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.21.2007

    if it sounds too good to be true

    Why should the rich and famous be the only ones traveling and staying in 4 and 5 star resorts? Don't they already have it all? Not anymore...
    That was the gist of a blog I came across today. The article was promoting Global Resorts Network, a Lifetime Travel and Resort Membership.

    This is yet another variation of ubiquitous time-share vacation schemes. "For less than the cost of your vacation," we are told, "purchase your very own Platinum lifetime membership." A lifetime membership costs $2,995. (Payment, by the way, can be made only by check or wire transfer, not by credit card, making it much more difficult for dissatisfied customers to get their money back.) And what does three grand buy you? The opportunity to spend 7 nights in your choice of "over 5000 high-end rated resorts." And with your very own Platinum lifetime membership in hand, the cost of your seven night holiday stay ranges from $298 to a maximum of $699.

    Never being one just to accept claims at face value, I decided to investigate this opportunity. I checked out the properties in Paris offered by the Global Resorts Network. Out of 25 properties in France, GRN lists exactly one hotel in Paris, the Hotel Opera Lebron. Located in the 9th arrondissement, this property is "in the heart of Paris ... ideally located," according to GRN. Is staying a mile and one-half north of the Seine "ideally located?" I'll let my readers be the judge of that.

    Granted you can't tell a book by its cover, but I'll also let you be the judge of the impressive facade of the Opera Lebron pictured above. However, I have hard evidence that this is no four or five star hotel. Check out this booking page at tobook.com. The hotel is clearly labeled a one-star hotel, and online vendors are not exactly known to underrate their properties. At a price of 99 EUR a night, what would you expect? (Or maybe they charge so little because this seven story building has no elevator).

    A week in Paris for a maximum of $699? At a four or five star hotel? Where the rich and famous stay? If anyone sees Jennifer Aniston there, let me know!


    If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.18.2007

    dreams happen

    The pleasure of travel begins the moment I begin dreaming about my next trip. It begins with my fantasies, my imagination. Where do I want to go? What do I want to see? What experiences do I want to have? What cultures I do I want to explore?

    The possibilities are endless. There's a whole world out there. There are continents on which I have never set foot (Africa, South America, Australia). There are others that I have scarcely begun to know (Asia). But even those places I have visited many times have more unexplored corners than I can possibly imagine.

    And as if there weren't enough remaining destinations on Mother Earth, it will be possible in the not so distant future for travelers to boldly go where no one (except astronauts and cosmonauts) has gone before. Virgin Galactic (with which Virtuoso has an exclusive marketing agreement) will literally make space tourism a possibility for anyone willing to spend $250,000 for a vacation. Space travel is not for me, I hasten to say (nor is that kind of travel budget). I am quite content to live out my days exploring this beautiful blue planet that nurtures our lives.

    But maybe that's the point. We all have different dreams. We all enjoy different things. I am the ultimate risk avoider while others are risk takers. My passion is for engaging culturally rich cities, soaking in the slower way of life of scenic old villages, hiking through serenely bucolic countrysides, and then going to sleep early so I can rise before sunrise to capture the soft light of dawn through the lens of my camera. For others, a great trip gives them a chance to party all night long, explore pubs and nightclubs, engage the locals, and sleep until noon.

    Where do you want to go next? What sights do you want to see? What cultural experiences would fascinate you? If you need ideas, that's what travel consultants are for; feel free to drop me an email. But the most important thing to remember is this... dreams happen!


    If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.12.2007

    booking hotels: four common mistakes

    Thanks to the internet, it is now possible to be your own travel agent! All the major hotel chains have booking engines on their websites. If you know what brand of hotel you want to stay in, just surf to their site, plug in your dates, choose your room type and rate, enter your credit card information, and click, you're done. You've booked your own hotel room.

    The internet also has more elaborate booking engines through which you can buy air, hotels, cars, cruises, or other kinds of travel. Orbitz, Expedia, and Travelocity are the big three. (Note: you are actually doing business with a travel agency when you book on these sites). Type in your destination city, select the class of hotel you want (choose the number of stars from 1 to 5), plug in your dates, and click, you are presented a list of available hotels with prices. Make your choice, enter your credit card information and click, you've booked a room.

    It's so easy ... but there are pitfalls. Hence the title of this article, booking hotels: four common mistakes.

  • Making multiple reservations. Enter your information, click, and your cursor starts spinning ... and keeps spinning ... and keeps spinning. You're never taken to the next page where you get your confirmation. Assuming your reservation did not go through, you start over again. The tales are legion of travelers whose credit cards are charged for multiple reservations at the same hotel.

  • Pre-paying your room. Especially be on the guard for this when you are offered an "Orbitz Special Offer" or "Low Price Guarantee," an "Expedia Special Rate," or Travelocity "GoodBuy" rooms. Scrutinize the rate description for language such as "pre-paid negotiated rate" or a statement that "your credit card is charged the total cost at time of purchase." Don't buy it! With a traditional reservation, you typically pay the hotel when you check out. Why should you give the online travel agency the free use of your money?

    Also be aware that online travel agencies may post rates that are not only pre-paid but non-refundable, non-changeable, and/or non-cancellable. Be absolutely certain that no such language is present in the rate description or the booking page; this is good news for the online travel agency but very bad news for you. If you are absolutely, 100% certain that you are going to use this reservation, and the rate you are being offered is much, much better than anything you can find elsewhere, well, it's your decision.

  • Booking rates with cancellation penalties. On a recent comparative "mock reservation," I found that every on-line booking site I researched charges cancellation fees. Up until 72 hours before the reservation, you are penalized $25 by orbitz, $50 by the hotel chain's own site, and $66.07 by expedia. With a traditional reservation, there is no cancellation fee. (And once you pass the 72 hour deadline, which is excessive, you forfeit one night's room charge.)

  • Getting socked with booking fees. Online travel agencies tend to charge booking fees without being upfront about the practice. They are hidden within the "taxes and fees" line item, but don't expect to get the breakdown. Here's what orbitz states in their fine print: "The Taxes and Fees line includes a fee we charge and retain in exchange for the services we provide in facilitating your transaction with the hotel supplier." This is in addition to any commission or mark-up they are already getting.

  • Paying more and getting less. Especially when booking luxury hotels, the best prices and amenities are often not available online. Often the best value for a luxury hotel can be found through sources such as American Express Fine Hotels & Resorts or through Virtuoso, a consortium of the world's top luxury travel agents. For no added cost, guests receive negotiated pricing and complimentary amenities such as breakfast served via room service; upgrades (sometimes at the time of booking); airport limousine transfers; complimentary lunch, dinner, or high tea; or spa services. Amenities vary by property.

    Here's a true story of a recent booking I made for a client at a luxury hotel in Paris. The Virtuoso pricing for a comparable room was 162 EUR less per night than the hotel's own site and 264 EUR less per night than Orbitz and Expedia were offering. Orbitz, Expedia, and the hotel's rate had to be pre-paid; Virtuoso's just required a credit card guarantee. The three on-line deals had cancellation penalties; Virtuoso's rate could be cancelled without a fee up to 24 hours before check-in. Plus, the Virtuoso amenities offered breakfast, early check-in, late check-out, free parking for the duration of the stay, and champagne and tapas at the hotel's bar.

    Consumers can often do very well for themselves online. Just watch for these four common mistakes.


    If you have comments on this column, or questions about booking travel, email me or visit my website.

  • 3.09.2007

    the t-list

    Mathieu has started a list of favorite travel blogs that he is calling the T-List (which stands for Tourism/Travel list). This is a great idea, but I found the instructions slightly confusing ... so I have attempted to clarify.

    Anyone is free to copy and use this simple logo for their T-Lists.


    Instructions
    • Create a new post.
    • Copy/paste the following list of links into your own post.
    • Add your own favorite tourism and travel blogs.
    • Make sure each link is active and correct.
    • If your blog is on the list, remove it. This is not a self-promotion post. As Tim Fehlman (Z-List) said, "Don't worry, because if your name is on mine, it's on others and will spread."
    • Add a link to the travel blog at which you discovered the list.
    • Publish the post.
    • People will notice the T-List and continue it.
    Here is my list
    Hotel Blogs
    Les Explorers
    Chrispitality Media Blog
    A Luxury Travel Blog
    Travel Rants
    Travolution Blog
    BootBlog
    Erin Julian
    My Travel Backpack
    Happy Hotelier
    The Travel PR Blog
    At Home in Rome
    Upgrade: Travel Better
    Radar: Internet Strategy for Tourism and Travel


    So go forth and spread the T-List!

    If you have comments on this column, or questions about booking travel, email me or visit my website.

    3.04.2007

    what to do in Paris: a top 10 list

    A prospective traveler recently posted the following question on a travel forum:

    I'll arrive in Paris on a Saturday at 10 in the morning, so what do you suggest we do over the weekend. And when is it that stores are closed? Is it the weekend, or what?


    I must admit to rolling my eyes for a brief moment, but then I dashed off the following response:

    What to do in Paris over the weekend? Museums. Parks. Monuments. Climb the Eiffel Tower. Sit in a cafe in the Latin Quarter watching people walk by. Get your picture drawn in the Place du Tertre in Montmartre. Have dinner at a great restaurant. Stuff like that!

    I guess I should lighten up just a bit and acknowledge that different people want to have different kinds of experiences on their vacations, and shopping is one of those experiences. Although you may forgive me when you realize this post also asked where to buy Disney souvenirs in Paris without having to get a ticket to Disneyland Paris. But I shouldn't judge.

    But what to do in Paris? Here's my top ten list:

    0. Before you begin... buy a Paris Museum Pass. The successor to the Museum Pass, this gives you pre-paid admission to over 60 Paris attractions. A 2-day pass is 30 EUR for adults, a 4-day pass is 45 EUR for adults, and a 6-day pass is 60 EUR for adults, but wait to buy one in Paris and save the mark-up that you'd pay buying one in advance online. Best part: you skip the ticket lines and get fast-track admissions.

    1. The Musee d'Orsay is the world's greatest collection of French Impressionist (and some pre- and post-Impressionist) art. It's actually too big. I much preferred Le Jeu de Paume, a small jewel of a museum, but the Musee d'Orsay is a must-see.

    2. The Louvre. Of course, there's the Mona Lisa. You'll see signs throughout the museum pointing the way to La Joconde where you'll find hundreds of art lovers gathered around a tiny portrait encased in plexiglass. Definitely see Napoleon's bedroom. It's the most impressive exhibit in the Louvre (and not crowded).

    3. A park. Le Jardin des Tuilleries, Le Jardin de Luxembourg, Le Bois de Boulogne, or whatever park you just happen to be walking by. You'll be doing a lot of walking in Paris. Spend some time off your feet just sitting, watching children play, looking at the tourists, gazing at the formal gardens, the beautiful fountains, and the amazing rows of trees.

    4. A cafe. You'll be doing a lot of walking (see above). Sit at a table on the sidewalk watching life go by. Once you have a table, you can practically sit there all day (but you probably won't want to).

    5. Notre-Dame. This cathedral set on the Ile de la Cite (the larger island in the Seine in the middle of Paris) is at the center of the city. In fact, all of the major roads from the provinces into Paris lead here. Whether you visit this cathedral, or one of the dozens of other Gothic churches in Paris, walk in and sit for awhile in one of the back pews (a good pause from all the walking you've been doing). Look at the arches. Notice how they lead your eyes upward. Look at the light filtering through the stained glass. Let Gothic architecture do for you what it was designed to do: remind you of the transcendent dimensions of life. Then, go outside Notre-Dame and see the park at the east end, Square Jean XXIII.

    6. The Memorial des Martyrs Francais de la Deportation. From Square Jean XXIII, drop in and see the French Holocaust museum (which is at the eastern tip of the island, just across the the street). Enter by going down the steps, and view the impressive display of 200,000 quartz crystals commemorating that number of French citizens who were deported by the Nazis.

    7. Walk across the bridge to the Ile St.-Louis. On the other side of the bridge, you'll find an ice cream shoppe, Berthillon. Buy a chocolate ice cream cone. They've got lots of flavors, and they're all great, but if you're a chocoholic, you've found heaven (see the above discussion on the transcendent dimensions of life)!

    8. Visit the Place du Tertre in Montmartre. Watch the sketch artists at the Place du Tertre doing quick pastels of the tourists, or even get one made yourself. It's kitchy, but it's authentic Parisian kitsch. Then walk up towards the Sacre Coeur and enjoy the panoramic view of the city.

    9. Climb the Eiffel Tower, the iconic Parisian experience. The Paris Pass does not cover this attraction, but this is something you will want to do, if only for the bragging rights. Perhaps make dinner reservations (well in advance) for Jules Verne, and ask for a table by the windows. Your travel agent or the concierge at your hotel can handle this for you.

    10. Go shopping! Shopping is one of the things to do in Paris. There are incredible shops in the 1st arrondissement with fashion and jewelry. There are quaint antique stores on the narrow streets of the Left Bank. There are bookinistes lined up on either side of the Seine. Visit the Galleries Lafayette near the Opera and see the incredible stained glass dome over the main floor; they don't build department stores like this anymore. If you're seriously into shopping, you might even check out this blog about shopping in Paris. It is written by the owner of Chic Shopping Paris, a tour service that can help you put together the Paris shopping trip of your dreams.

    This list http://www2.blogger.com/img/gl.link.gifcould go on and on. The Cluny is a wonderful medieval museum with a famous set of tapestries. The Marais has a beautiful square (la Place des Vosges) and a great Picasso museum. Chartres is a fantastic Gothic cathedral in a small town outside of Paris; notice how the two towers, built in different centuries, have completely different designs. Visit Versailles and marvel at the opulence of this palace and its vast, beautiful gardens. Monet lovers should visit Giverny where you can see the lily pond that was the subject for so many of his paintings and the Japanese Bridge that is seen in others. Take in one of the great chateaux such as Fontainebleau. If you get the sense that Paris is my favorite destination, you're right!


    Just posted, walking tours of Paris, including a link to a free download of The Heart of Paris.



    If you have comments on this column, or questions about booking travel, email me or visit my website.